Frequently Asked Questions

How much is it to book?

The deposit is only £150

Is there a security deposit?

Yes there is a £250 security deposit which is paid at the time of booking but is refundable at the end of your stay if there is no breakages or damages to the apartment

How do I access the apartment?

Prior to your arrival you will be emailed a code for the key box which is next to the front door.

Are there any extra costs?

No! There are no hidden extras.
The price includes
Utilities
Linen
Towels
Tourist Tax
End of Stay Clean

Can you add extra beds?

No. All apartments can only sleep the maximum number as stated.
Notre Reve - 6
Notre Bijou - 4

Can we arrive early?

Early Check in can be requested and we will do our best to approve this.

Can we have a late check out?

A late check out can be requested and we will do our best to approve this as with an early check in.

Is there an emergency contact number?

In each apartment there is a guest book with an emergency number. Our house keeper is our key holder and will provide assistance with the apartment. We also have local tradesmen to help with any problems that may arise in the apartment

Which are the best airports to fly into?

Geneva
Chambrey
Grenoble
Lyons

Easyjet and Jet2 fly into these airports.
Geneva tends to be the cheapest.

What is the transfer time?

Geneva - 2 Hours 20 Mins
Chambrey - 1 Hour 10 Mins
Grenoble - 2 Hours

How do we buy our ski passes?

Ski passes can be bought in the Ski ticket Office which is opposite the apartment.
There are two types of ski passes for the area.
Paradiski - Full area pass covering Les Arcs and La Plagne.
La Plagne - Mountain Area Pass

Do we need adequate Insurance

You will need to ensure you have Winter Sports on your holiday insurance.
When purchasing your ski passes you will be asked to pay a little extra for extra insurance in case you have an accident on the mountain, this is highly recommended.